Learn more about Cricket's charges and fees. *You'll be charged a $5 Reactivation Fee for a single-line account and a $15 Reactivation Fee for a multi-line account.įound your phone and need to remove the block and get your service restored? We can handle that! Just call or chat with a Cricket Support Advocate.įees may apply when you make a payment with the help of a Cricket support representative.

Otherwise, your account will be canceled.

Pay within 60 days of your last pay date to keep your number.If you missed your due date, simply pay now to restore your service! You may change your plan and remove features.Īny account credit that is not used during the billing cycle is nonrefundable and nontransferable.You can't make or receive calls, texts, or use data.To suspend or cancel a line, please contact us. You will still need to pay for all lines to avoid an interruption in service. If you have an account with multiple lines and one of your phones is lost or stolen, you can temporarily suspend that line. You can always upgrade to a new device on any active line of service. If you lost your device or someone stole it, you can suspend your Cricket service. You can also remove features, but you can not add them until your service is restored. However, if your service is suspended for a missed payment, you can still change your plan. george smith In Leitchfield Ky area, 7:30 pm, 6/29/30, no service text or call. Cricket stated that it’s because of tower maintenance. I have screenshots of the error message I got when I signed in and they're trying to tell me that their system was working perfectly last night.If you miss your due date, your service will be suspended. Gary Phone service and Internet has been going out for the last day in Chicago/Hyde Park. However, if your system didn't even work to make the payment of course it's not gonna show an attempted payment. I called customer support to get help since it's not my fault it's late since their system glitched out when I was attempting to pay it on time and they told me nothing is wrong with their system and that they would see a failed payment. They cut of my phone service in the morning and my brother, who is also on the account, paid the full payment (instead of the half payment we were supposed to pay) in the morning.

I tried to pay twice buy out of concern that cricket would charge me twice once it eventually went through I didn't try anymore. Kept saying 'your account is unavailable' but then finally I got logged in on desktop and it said 'Oops something went wrong.' It went to the confirmation page for the payment anyway but the confirmation number was missing and I didn't get a confirmation text. I'm having the exact same problem right now except it wasn't even letting me get into my account.

Cricket quick pay not working